Tackling The Learning Curve of Claims

What were some of the lessons you learned early in your claims career? For our guest this week on The Defense Never Rests, Michael Benson, he shares that he learned early on that facts are not always the most important. Which can be a shocking discovery at first. In...

Uncovering Captive Insurance

For many the response to that is: “what the heck is a captive?” OR perhaps you are in the position that you are evaluating your loss ratios with your premium costs and maybe you are intrigued with the idea of potentially joining a risk retention group. Maybe you’ve...

Is Social Media Professional?

Do you use social media to help promote your professional persona? Well…if you are reading this on Linkedin, chances are the answer to the question is yes. I think we all utilize this platform in similar but also different ways. Some use to gather information that is...

Dos and Dont’s of Defense Counsel (Part 2)

What does outside counsel do that makes you want to pull your hair out? Multiple typos in reports? Retaining experts without consent? Long and wordy reports? Or how about failing to respond to repeated follow up requests? On this week’s podcast episode of The...

Managing Risk: An Engineer’s Perspective

What advice do you give your insureds to mitigate future risk? I think we all have some general line items that we tell insureds or clients that they could be doing differently. But usually, that is after the claim and sometimes that is too late! But what about...