Which of your defense counsel’s characteristics really impress you? Could it be an executive summary at the start of a report? Picking up the phone to discuss an issue or ask a question? Better yet – what do they do that you absolutely loathe? We attorneys may not want to admit it, but alas, that list may be longer. It might even get so bad that you explore switching counsel. This episode of “The Defense Never Rests” is dedicated to discussing the “do’s” and “don’t’s” of defense counsel from an adjuster’s perspective. This week we are joined by Morgan Dooley, who very candidly shares her likes and dislikes. She holds nothing back and, frankly, it is refreshing. In fact, if you do not follow Morgan on LinkedIn, you should start. Like right now. She is very candid about her opinions on…well…everything. But particularly her assigned defense counsel. Given how much fun we had, we have to believe it will be the last time Morgan joins us on this podcast either! If you handle claims, we are sure you can weigh in on this subject and we would love to hear from you. Don’t be afraid to share tips for defense counsel!